FREQUENTLY ASKED QUESTIONS

WHEN IS THE BEST TIME TO TALK TO SOMEONE ABOUT SCHEDULING CLASSES/LEARN HOW TO USE THE AUTOMATED BOOKING SYSTEM?

Through experience and thorough research we have selected a highly user friendly on-line system where you, the member, can be in complete control. We recommend that all of our members get familiar with our automated booking system. It is the easiest, fastest, and most accurate way to book classes.

WHAT IS PILATES PLUS?

Pilates Plus is a revolutionary fitness concept studio exclusively offering small group classes of Lagree Fitness performed on the Megaformer Black™!  In addition to Lagree Fitness, our Highland Park location (opening in 2018) also offers CLIMB classes on the Versa Climber and GRIND classes(HIIT/Treadmills).

I HAVE NEVER DONE LAGREE FITNESS. CAN I DO THE CLASSES OR SHOULD I DO PRIVATE SESSIONS FIRST?

It depends on your current fitness level. 99% of our members excel in the group classes. The workout is intense but the routines are kept simple to ensure everyone uses appropriate form. However, if you have chronic back pain, painful joints, a severe medical condition or have not been physically active in the past, it is recommended to take a private session to evaluate your fitness level.  Email info@pilatesplusbr.com to book a private session.

WHAT SHOULD I BRING TO CLASS?

Most importantly, bring a positive attitude. Leave all your worries behind. The class is for you. You need to be present-minded when working out to maximize the benefits of the class.

 

Most students like to bring their own water bottle. We do sell bottled water at the studio.

 

Wear comfortable clothes that allow your muscles to stretch and your skin to “breathe."

 

Jewelry is NOT a good idea.  

 

Put cell phones on silent during classes (please be respectful of others).

 

No strong perfumes as some students are allergic.

 

If you are about to renew, please bring your payment. Most of our clientele pay online using our automated system. Please understand that no classes can be confirmed if you are not prepaid.

WHAT IF I CAN’T COME TO CLASS AND I HAVE ALREADY BEEN CONFIRMED? WILL I BE CHARGED?

All classes must be prepaid. We adhere to a 12 hour cancellation/rescheduling policy and require 12 hours notice for any cancellations or changes in order to avoid late fees and penalties. Session members will lose that session and Contract members will be charged an $8 fee for “late cancels” and a $15 fee for “no shows”. There will be no exceptions!